Shipping Information

 

Shipping 

 

 

 * Shipping time may vary according to Australia Post time frames and zones.  Additionally, these times do not include order processing time.

* Shipping times depend on your delivery location, it takes less time to delivery to Metro than to rural addresses, please make sure you include this additional time when placing your order.

INTERNATIONAL ORDERS

Please note that International orders (including New Zealand) may be subject to customs inspections, import duties and taxes unique to your country and state. 

TAXES & DUTIES

Please note taxes and duties may be charged for international orders.

All applicable customs, import duties, fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to be approved by customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.